Panel 1

Faster than ever : Real-time payments and the future of financial institutions

10:30 - 11:20 AM - Espace 21

Real-time rail (RTR) payment systems are transforming the financial services landscape, enabling instant, secure, and data-rich transactions. This panel will explore the strategic, security, and operational elements of RTR adoption from the perspective of financial institutions. What are the biggest benefits and challenges financial institutions face when adopting RTR systems? How can real-time payments drive innovation and enhance customer satisfaction? In what ways might RTR reshape the future of financial institutions?

SPEAKERS

Isabelle Dreyer, Vice-President, Everyday Banking, Cards & Payments, Mouvement Desjardins
Sladjana Jovanovic, CIO, Personal & Business Banking Technology and B2C Data Transformation, BMO Financial Group
Patrice Roy, Payments Lead, National Bank of Canada

MODERATOR

Karen Cheng, Chief Technology Officer and Distinguished Engineer, Kyndryl Canada